Privacy Policy

[1] Motorisés de la Capitale respects your privacy. We are committed to protecting our users’ personal information. We have adopted this privacy policy (the “Policy”) to be transparent about what data we collect, why we collect it, with whom we share it, and how you can access and correct it if needed. In this Policy, “Motorisés de la Capitale,” “we,” “our,” and “us” refer to Motorisés de la Capitale.

[2] We acknowledge our responsibility to manage your data carefully. We do not and will not sell your data to third parties on the Motorisés de la Capitale website.

[3] This Policy applies to the use of the website https://www.mdlc.ca/. Please read it carefully to understand when you provide us with your data and how we use it. By using our website, you consent to the use of your personal information as described in this Policy.

[4] To make this Policy as clear as possible, we have outlined the scenarios where users may share personal information with us. The Policy is divided as follows:

• Learning more about the organization
• Applying for a job posted on the website
• Contacting customer service
• Other:
• Contact request

[5] Information collected in each of these cases is detailed in this Policy. We explain how your data is used, shared, accessed, secured, and how to contact us.

[6] Motorisés de la Capitale.

[7] When you try to learn more about Motorisés de la Capitale and what we can offer through one of the following:

• Contact by email or phone for more information
• Newsletter subscription
• Contact form
• Other:
• Live chat

You may visit our website where various information is collected.

[8] We automatically collect the following information via cookies or similar technologies:

• Browser type and version
• IP address
• Referral page
• Geographic location
• Time spent on the website

[9] We collect the following when you contact us or interact with us:

• Last name
• First name
• Email address
• Phone number
• Voluntarily provided information

[10] Why: These data help us analyze how our website is used and accessed, allowing us to improve it and better meet user needs. They also enable us to offer quality service and help you find the information you're looking for.

[11] Legal grounds: Necessary for our legitimate interests (improving and customizing our services) and yours (getting answers and assistance).

[12] Note: Cookie data does not personally identify you. You can refuse cookies:

• via your web browser
• or through our cookie banner.

[13] Refusing cookies may prevent access to certain parts or features of the website.

[14] Applying for a job.

[15] When you apply for a job, we ask for personal information to process your application.

[16] We collect:

• First name
• Last name
• Email address
• Phone number
• Resume
• Voluntarily provided information

[17] Why: To review and respond to your application.

[18] Legal grounds: Necessary for our legitimate interests (hiring process) and yours (applying for a job).

[19] Contacting Customer Service

[20] If you contact our support team, we may collect:

• First name
• Last name
• Email address
• Other:
• Phone number
• Voluntarily provided information

[21] Why: To identify you and respond to your inquiries.

[22] Legal grounds: Required to properly identify and respond to your needs.

[23] How we use your data: By using our website, you agree to this Policy. You also agree to respect the privacy of third parties.

[24] Specifically, we use your data to:

• Develop new features and improve the website
• Provide the best customer service
• Communicate for marketing, advertising, or account management
• Generate business insight through statistics
• Track purchases

[25] Our Use of Cookies

[26] By visiting our website, you may provide data via cookies or similar technologies.

[27] Cookies are files that store a small amount of data about a user, possibly including an anonymous identifier. They help tailor your user experience on each visit.

[28] Who we share your data with and why

[29] We never sell your personal data. Data is only shared as per this Policy.

[30] Third-party providers: We may share data with certain vendors (e.g., IT providers for hosting or support).

[31] In general, third-party providers will only collect, use, and disclose your info as necessary to provide their services. Our website is hosted by WHC in Montreal and built on Laravel/PHP by DGK.

[32] Some providers have their own privacy policies, which we encourage you to review to understand how they handle your personal data.

[33] Once you leave our site or are redirected to a third-party platform, this Policy no longer applies.

[34] List of our IT providers

Meta (ad analytics – US): https://www.facebook.com/privacy/policy/

Google (data analytics – US):

https://policies.google.com/privacy

1. To prevent data collection by Google Analytics: https://tools.google.com/dlpage/gaoptout
2. To personalize Google ads: http://www.google.com/settings/ads, Mailchimp (email marketing – US): https://mailchimp.com/legal/privacy/

[35] Where legally required: We may disclose data to comply with the law or to:

1. Comply with legal proceedings;
2. Protect the rights or property of Motorisés de la Capitale;
3. Protect website or user safety.

[36] In case of a business transaction: Data may be transferred during a merger, acquisition, or similar event. We’ll protect data confidentiality and destroy it if the transaction is not completed.

[37] Note: You may leave our site via links. We are not responsible for the privacy practices of other websites.

[38] Your Rights

You have data protection rights, including the right to:

1. Request access to your data (ID may be required);
2. Request corrections to your data;
3. Request deletion unless legal retention is required;
4. Object to processing unless legally justified;
5. Request limited processing (e.g., for legal reasons);
6. Request your data in a portable format;
7. Withdraw consent at any time;
8. File a complaint with the relevant authority.

[39] Access and control of your data

[40] To access, modify, or delete your data, email mgiguere@mdlc.ca or use our “Contact” page. Include sufficient information to identify you.

[41] Data Storage Location

[42] Your personal data is stored in Canada on WHC servers.

[43] Data Retention

[44] We retain data only as long as needed to fulfill its purpose or legal obligations. Once that time is up, we will delete it.

[45] Security

[46] We take reasonable precautions to protect your data from loss, misuse, access, disclosure, alteration, or destruction.

[47] For example, we have the following on our website:

[48] For questions about data security, contact us via the “Contact” page or email mgiguere@mdlc.ca

[49] Age of Consent

[50] We only collect personal data from minors under 14 with parental consent. If you suspect we’ve collected data from a child, contact us and we’ll delete it.

[51] Regulatory Authority: If you’re unsatisfied with our response, you can contact the Commission d'accès à l’information du Québec or the Office of the Privacy Commissioner of Canada.

Commission d'accès à l’information du Québec

[53] Policy Updates

[54] We reserve the right to update this Policy at any time. Check back frequently. Changes take effect when posted unless stated otherwise.

[55] Questions and Contact

[56] To access, correct, or delete your data—or for general inquiries—contact us at: